Our team at Nimson carefully curates and formulates each product to bring joy and effectiveness to your skincare routine. However, if you need to return a product, please follow these steps:
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Raise a return request within 7 days of delivery if you receive an incorrect or expired product by contacting our customer service.
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You can also submit a request using our Chat option.
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Allow up to 2 working days for us to review your request.
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Upon receiving the returned product, we will verify your claim and process either a replacement or a refund. Replacements depend on stock availability.
Eligible reasons for return:
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Wrong product received
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Expired product received
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Damaged product received
For any other concerns, feel free to reach out to our customer support team.
