Our team at Nimson carefully curates and formulates each product to bring joy and effectiveness to your skincare routine. However, if you need to return a product, please follow these steps:

1. Raise a return request within 7 days of delivery if you receive an incorrect or expired product by contacting our customer service.

2. You can also submit a request using our Chat option.

3. Allow up to 2 working days for us to review your request.

4. Upon receiving the returned product, we will verify your claim and process either a replacement or a refund. Replacements depend on stock availability.

Eligible reasons for return:

• Wrong product received

• Expired product received

• Damaged product received

For any other concerns, feel free to reach out to our customer support team.